Making Use of Technology on Quality, unveils the Next-Gen Intelligent Office

In today’s digital age, technology does not only contribute to the growth of the service quality and continuous improvement but also enables businesses to grow rapidly in the changing business environment.

Fuji Xerox (Hong Kong) conducted the Document and Information Management Solution Index in 2014. Nearly 50% of Hong Kong businesses are still manually managing documents and information and the index indicated businesses have grown to realize the importance of Document & Communication Services, in particular:

• how such services can help drive business efficiency

• how to improve knowledge sharing, and

• how to reduce printing consumption

As the trusted ICT partner, every employee of Fuji Xerox (Hong Kong) always provides excellent quality services in leading Document & Communication Business. Katherine Lau, General Manager of Corporate Quality & Sustainability, mentioned “Our corporate success relies on our colleagues as they are well-trained with Quality culture, professional knowledge and best working practice.” In Fuji Xerox (Hong Kong), we also provide services to customer with the practice to show “Reliability”, “Responsiveness”, “Relationship” and “Value” (3R + V) to satisfy customer requirements or even exceed their requirements. Our new business approach is to promote the logic of scientific thinking analysis and process of quality improvement culture to customers.

"Higher the efficiency, lower the cost by continuous improvement" is the way Fuji Xerox (Hong Kong) adopted to achieve quality business.

As digitization on document & communication business can help to enhance business operation efficiency, improve knowledge sharing and reduce printing consumption, Fuji Xerox (Hong Kong) decided to launch a series of Next Generation of Intelligent Office document and communications services by simplifying the procedures for high-quality documents and business value, to help local enterprises to enhance their competitiveness.

We unveil the business roadmap and plan as below.

• Stage 1 – Assess and Optimize on Enhancing the Customer Communications Environment. An optimized print environment will be provided to help our clients reduce their costs and support their sustainability goals.

• Stage 2 – Secure and Integrate to Streamlining Business Process for Efficiency

• Stage 3 – Automate and Simplify to Printing Less and for Less. The stage will help clients to improve productivity by automating paper-based processes by developing smart workflows for a more efficient while less carbon footprint Next-generation intelligent office.

Moving forward, Fuji Xerox (Hong Kong) will continue to support clients in taking control of information and achieving continuous business growth through next generation Managed Printed Service in order to transform businesses into the Next Generation of Intelligent Office.