Interviewee Profile

Founded in 1963, Kumshing has been playing a leading role in the development, operation and maintenance of Hong Kong’s energy and mobility infrastructure for decades. Benefiting from its in-depth understanding of infrastructure related challenges and ability to follow through, Kumshing is the only private enterprise providing comprehensive and multidisciplinary engineering solutions to the entire electricity supply system from generation, transmission, distribution to utilization, assisting the power utilities in achieving a world-class supply reliability of over 99.999%.

In recent years, the core challenges faced by the industry are centered on the aging of the frontline workers, the shortage of resources, increasing operation cost and the public’s expectations on quality. As a proven leader of the sector with ever-present desire to provide its clients with the best, up-to-date quality services, Kumshing has been supporting its staff and management team to innovate with the aid of creative technologies.

Kumshing endeavors to enhance its supply chain performance and create greater values to its clients by developing various internal apps, including the ‘Safety Observation Apps’ launched in last year’s QIESC. Not only does the apps enhance the corporation’s performance in various fields, such as project management, system assurance and safety observation, but it also calls upon the corporation’s peers to join it in this journey to innovation.

To further promote innovation and quality service in the workplace, Kumshing established the Innovation and Efficiency Task Force. Composed by representatives from different engineering departments, the task force enables colleagues to share ideas of the innovation tools and collect feedback from the frontline workers during the implementation of the projects. Moreover, the task force also held an ‘innovation contest’ in 2019 in which members of the task force worked out innovative solutions with various departments. Several feasible proposals have been received till now.

This year’s theme “Creativity and Innovation for Quality Excellence” reminds us all once again that the innovation journey never ends. Only through constant innovation and enhancement of service quality can a corporation strive forward. Just like what Kumshing suggests in this year’s QIESC, innovation and technology simplify the daily working procedures and minimize potential hazards. They also greatly facilitate the operation flow and reduce the incurred costs. Therefore, “Creativity and Innovation for Quality Excellence” should not be considered as merely a theme or a slogan. It is indeed our mutually-shared long-term goal that can benefit both an enterprise and the staff. Kumshing and its staff will keep up the effort to innovate and follow through to contribute to the future of low carbon, resilient and sustainable urban living locally.

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